BBB information and Business Profiles reflect the most current information available to us. Our products range from free mobile apps and advanced sound design programs, to smart, connected effect pedals and tour quality amplifiers. A: By default, BIAS Amp will be installed to the following location: A: Your presets can be found at the following locations. Today, we’re a global community where millions of music lovers across the world come together to … To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Positive Grid User Center. Please help us to improve it. When we started in 2013, Positive Grid was just a small team with a fun name and a big dream. Once you've entered the code and hit "Redeem", return to the store page and the option to download BIAS Amp will now be available. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business3773 Howard Hughes Pkwy STE 500S, Las Vegas, NV 89169-6014, Need to file a complaint? It gives you access to more preamp and poweramp options, cabinet models, IR loader (Impulse Response), as well as the Amp Match feature. about positive grid We are a team of sound designers, programmers, engineers, researchers and musicians working together at the forefront of music technology. I would like a full refund to my original credit card. Musical Instrument Supplies and Accessories. 279K likes. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We sincerely apologize for this mixup. Positive Grid answering. When we started, Positive Grid was just a small team with a big dream to combine technologies and innovative designs for musicians. Positive Grid, California. A small number of amps were shipped out of sequence due to a logistical error. We strongly recommend that you use the default install locations, and add the correct locations in your DAW application. BBB Business Profiles generally cover a three-year reporting period. © 2013 - 2017 Positive LLC. We encourage you to comment on every tab you use and every article you read. Once you have reached the license limit and would like to free up a license seat, just run the software uninstaller to uninstall BIAS Amp on one of your computers and you'll now have the option to use that license seat on another computer. As a matter of policy, BBB does not endorse any product, service or business. When we started, Positive Grid was just a small team with a big dream to combine technologies and innovative designs for musicians. It worked for one week and then broke. I even asked for a refund and that ticket was closed and rolled into my original ticket. NOW. Sincerely, https://help.positivegrid.com/hc/en-us/articles/202772049-How-do-I-activate-my-BIAS-Amp-license-, https://help.positivegrid.com/hc/en-us/articles/115000245366-BIAS-Amp-Product-Chart. BBB Business Profiles are subject to change at any time. Tried to track the replacement and it only shipped 8 days after the tracking number was created. Sign in with Facebook. Please make sure these locations have been added to the list of locations in your DAW application. BIAS Amp can run in offline mode after activation. 2013-2020 Positive Grid Limited All Rights Reserved. If expressed in decimal form, eastern longitudes are positive, western longitudes are negative. Make sure that you have an internet connection when you uninstall so our server can detect the change. Some of the sources of information BBB relies on are temporarily unavailable. With each purchase (Standard or Professional), you get two licenses. You will receive the tracking information via email once your order has been successfully shipped. Ordered my ***** at the end of January, received it at the end of June. A: On a Mac OS X system, the plugins will be installed to the following locations: A: Some tones on the Tonecloud require upgrading to BIAS AMP Professional. This one should work with BIAS AMP Standard. BBB remains operational and focused on serving our business community. Positive Grid answering. Learn more. This website uses cookies to ensure you get the best experience on your website. If you pre-ordered Positive Grid’s Spark Amp, like me, chances are you’re chomping at the bit about FINALLY getting your hands on the practice amp.. Today, we’re a global community where millions of music lovers across the world come together to share their passion for music, create new sounds, record new songs, pursue their dreams, and have fun. How BBB Processes Complaints and Reviews. Not helpful? HuffPost is part of Verizon Media. Positive Grid's Community Forum is a place to discuss anything about our apps, products and industry! Be sure to sign up an account with us on our store page first, then redeem the code at the following location: A: We recommend that your Mac/PC meets the following requirements for the best BIAS Amp experience. Positive Grid Support. Find a Positive Grid dealer near your area. Read more. If it does, it just means the tones that aren't downloading require BIAS AMP Professional. Visit our careers section to see current opportunities. Thanks for your support and your patience as we continue to work on having your order delivered at the soonest time possible. Aug 8, 2020, 6:03 AM GMT+8 Each of them unlocks additional options for preamp, poweramp, cabinet models, and amps. On a Windows system, you can choose the install location for the plugin. We’ll guide you through the process. Latitude and Longitude Finder. On a Windows system, you can choose the install location for the plugin. To see a side-by-side comparison between the Standard and Professional versions, please see the article below: A: Yes, but only for the iOS version. I'm not certain I will ever receive my replacement product. Only to find it is not shipping to me at all, but some place else in CA. Pushing the boundaries of musical creation takes a team with diverse talents. Making new tones accessible to everyone also means connecting with tools that music makers know and love. 5 by 5 Grid: Positive Quadrant (0 to 5) The printable grid template consists of five rows and five columns. Thank you for reaching out to Positive Grid Support. This means that you can have two, fully working BIAS Amp (Standard or Professional) on two computers simultaneously. Q: I already own BIAS Amp (Standard), can I still upgrade to Professional? This website uses cookies to ensure you get the best experience on your website. You just need to pay for the difference between the two versions if you already own BIAS Amp (Standard). Combining mobile technologies and innovative sound and interface designs, we wanted to introduce a new music creation experience into simple apps and empower any interested musician to participate. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. A: For the desktop version, you can purchase BIAS Amp from any of the following online stores: A: For all our desktop products, you can redeem your code on our store page. Contacted support who said they would send out replacement in 2 weeks. However, the recent global pandemic, combined with the popularity of the unit, has coalesced to create the perfect storm (from a logistical perspective) for the company. I've contacted support numerous times and they rarely respond. Our applications do not support offline activation at this moment. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Please see the article below on how to activate your license. Positive Grid is a leading developer of component based guitar amp and effects modeling hardware, desktop plugins, and iOS apps. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Information about your device and internet connection, including your IP address, Browsing and search activity while using Verizon Media websites and apps. Do I just need to pay for the difference between the two versions? 1.5GHz Dual core processor minimal, 2.0GHz Dual core or more recommended, 250MB free disk space for per version (32 or 64 bits). BBB remains operational and focused on serving our business community and our consumers throughout this crisis. First mobile app for practicing and jamming on iPhone. BBB is here to help. Sound designers, programmers, electrical engineers, industrial designers, scientific researchers, virtuoso musicians are working side by side at Positive Grid to be on the forefront of where music technology will take us tomorrow and in the future. BIAS Amp (iOS) has three expansion packs to choose from – Glassy Pack, Crunch Pack, and Insane Pack. You may also track your order here *********************************************** The default install locations are: In addition, some DAW applications will have their own default install location. International Association of Better Business Bureaus. It has since been corrected. It is also recommended that you keep a backup of your entire BIAS Amp folder. A: Please see the chart below for a list of supported DAWs. Learn more >. At Positive Grid, we are just getting started. Stay up to date with our latest news and special offers. 4GB of RAM minimal, 8GB or more recommended. BIAS Amp (desktop) comes in two packages – Standard or Professional. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our music technology is compatible with all major platforms - and this connectivity gives music creators a way to explore new ways to be expressive, regardless of the platform they like to use. Position The position of the icon, in a number of formats: LatLon , UTM , UPS , MGRS , MGRS Polar , USNG (identical to MGRS) , Georef , and State Plane . A: Yes. All Rights Reserved. 8 weeks after RMA request, company has yet to send replacement or refund cost. Stay safe! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When we started in 2013, Positive Grid was just a small team with a fun name and a big dream. Back: Bunny (Positive Grid) Aug 8, 2020, 6:03 AM GMT+8 Thank you for reaching out to Positive Grid Support. WGS84 Co-Ordinates example :-Lat =53.870659 Long=-1.200235 or Lat =53.870659N Long=1.200235W We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development.

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