Find out more about how we use your information in our Privacy Policy and Cookie Policy. Duke Energy is resuming disconnections of electricity for customers missing payments. Her partner, who is a handyman, still struggles to find work, as his usual stream of projects dried up during the pandemic. Clayton Park. GET THE DAYSTARTER MORNING UPDATE: Sign up to receive the most up-to-date information. Duke Energy next week will resume disconnecting customers for nonpayment as advocacy groups are intensifying demands for a statewide moratorium on disconnections and debt forgiveness for low-income customers during the pandemic. Duke has 380,000 customers in Orange, 158,000 in Seminole, 86,000 in Lake, 82,000 in Volusia, 50,000 in Osceola and a few hundred in Brevard. Duke Energy to continue moratorium on service disconnections until October WECT Staff 8/17/2020 Hurricane Delta: Category 3 storm heads straight for … All offer payment plans to customers in need. HAVE A TIP? “As financial assistance has become available for qualified customers, we believe now is the right time to begin resuming more traditional operations,” Catherine Stempien, Duke Energy’s Florida president, said in a statement.

… “If our electric gets disconnected, we will have to leave our house,” she said. If you haven’t already subscribed, please consider buying a print or digital subscription. Duke Energy will extend its moratorium on North Carolina customer disconnections for unpaid bills in response to the Covid-19 pandemic until Oct. 1. Duke Energy is urging past-due customers to settle up as a state moratorium on disconnections during the coronavirus pandemic nears its end. Duke Energy is urging past-due customers to settle up as a state moratorium on disconnections during the coronavirus pandemic nears its end.

Payment Arrangements If you are unable to pay your bill in full before the date of disconnection, find out how to set up a payment arrangement that best suits your needs. Florida Power & Light announced it will resume disconnections as early as Oct. 1. Customer who are experiencing financial hardship due to the pandemic will have until October to pay previous balances to their accounts or make payment arrangements. ... Duke Energy resumed disconnecting customers behind on payments in September. We’re working hard to bring you the latest news on the coronavirus in Florida. You can also call Duke Energy Progress at 800.452.2777 to make arrangements through our automated Voice Response Unit (VRU) or, if you prefer, discuss payment arrangements with a representative. The utility also is offering professional guidance to small businesses. Gulf Power Co. was recently given permission to begin a process that could charge all of its ratepayers for expenses it incurred during COVID-19. “Duke Energy’s goal is not to disconnect anyone, but connect customers with financial assistance and payment options,” spokeswoman Ana Gibbs said in a statement. “Everything’s been going downhill,” she said. Duke Energy, for example, earned within its range on its most recent filing. According to the National Association of Regulatory Utility Commissioners, 21 states had a moratorium on shutoffs during the pandemic as of August, including California, Texas and New York. The break from work has put the family in the rears $2,000 with Duke Energy for their power bill. Customers should call 800-700-8744 or go to duke-energy.com/ExtraTime. Our opponent has the full support of Governor DeSantis and the Republican leadership. They were parents and retirees, police officer and doctors, imperfect but loved deeply. North Carolina’s Utilities Commission says utilities including Duke Energy can’t resume disconnections of customers with overdue electric, gas, water and sewer bills before Sept. 1. Providing power and water, OUC is the state’s second-largest municipal utility, with nearly 215,000 residential customers and 26,000 commercial customers. We will continue to help our customers access resources to assist and provide additional information that can help reduce their bills as we return to standard billing practices.”. “Many of our customers are facing unprecedented adversity during this pandemic, so for months we have expanded the ways we can help them avoid power interruptions,” said Mike Callahan, Duke Energy’s South Carolina state president in a news release “Our goal has been to work with customers as South Carolina continues to open up the economy.

We need your help to win this race. Two months ago, Duke Energy put Santana on a six-month payment plan, requiring her to pay both her current bill and about $300 extra to account for back payments. Florida Power & Light Co., the state’s largest electric utility, has not announced plans to end its pandemic-support measures of suspending disconnections and waiving late fees. However, Duke said service disconnections for nonpayment will be suspended until October 2020. CHARLOTTE, NC — In the wake of the end of emergency statewide protections against the disconnection of utilities, Duke Energy says it will soon gradually resume its standard billing of customers, it announced this week. Those calling for the measures are Catalyst Miami, The CLEO Institute, EarthJustice, Florida Conservation Voters, League of United Latin American Citizens, New Florida Majority, Organize Florida, Southern Alliance for Clean Energy, St. Johns Riverkeeper, state Rep. Anna Eskamani, D-Orlando, and state Sen. Jose Javier Rodriguez, D-Miami. Tampa Bay power companies among first to resume shutoffs. Technology, Cybersecurity, Insurance and Energy Reporter. Twins Annabell Khaznahkatbi, 8, foreground, and Julissa Khaznahkatbi, 8, play in the front yard of their home on Tuesday in Holiday.

“It is a matter of public welfare to make sure Florida utilities don’t cut people’s electricity off during a public health and economic crisis,” said Bradley Marshall, Earthjustice’s lawyer. Duke urges eligible customers to take advantage of available financial support through the Low-Income Home Energy Assistance Program (LIHEAP) funds available through statewide community action agencies. Visit 211.org to learn about available resources. Amid rising COVID numbers, FPL, Duke resume cutting power to Volusia-Flagler customers. A TRIBUTE TO THE FLORIDIANS TAKEN BY THE CORONAVIRUS: They were parents and retirees, police officer and doctors, imperfect but loved deeply. Duke Energy is set to resume electricity disconnections on Monday after suspending shutoffs for several months because of the coronavirus pandemic. She opted to stay home from her job at Sam’s Club in March. THE CORONAVIRUS SCRAPBOOK: We collected your stories, pictures, songs, recipes, journals and more to show what life has been like during the pandemic. As Central Florida’s largest power provider, Duke was part of a widespread move among utilities in March that suspended cutting off electricity to customers unable to pay their bills as COVID-19 strangled the region’s economy and employment. This effort takes a lot of resources to gather and update. The “Connected in Crisis” coalition is urging a ban on disconnections through January, debt forgiveness for low-income customers and adoption of best-practices guidelines for utility customers’ debt management. Duke Energy announces return to regular billing practices; disconnections for nonpayment will resume in October 8/18/2020 Federal Judge Blocks Texas … “We will, however, continue to help our customers access resources to assist them and provide additional information that can help reduce their bills.”. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. Three of the state’s investor-owned utilities — including Duke Energy Florida and Tampa Electric Co. — have resumed disconnections for customers who fail to pay their bills. In that case, the Office of Public Counsel argued that Gulf Power could cover that cost with money it earns back on its capital investments. HOW CORONAVIRUS IS SPREADING IN FLORIDA: Find the latest numbers for your county, city or zip code. Charles Rehwinkel, a lawyer with the Office of Public Counsel, said that a moratorium on shutoffs isn’t a cut-and-dry issue because of the possible cost. ... Duke Energy resumed disconnecting customers behind on payments in September. Nonprofit advocacy group Earthjustice asked state regulators to prevent power shutoffs during the coronavirus pandemic. Duke Energy will extend its moratorium on North Carolina customer disconnections for unpaid bills in response to the Covid-19 pandemic until Oct. 1. GREENVILLE, SC (FOX Carolina) - Duke Energy announced Monday the company will return to standard billing and payment practices in South Carolina in the coming weeks. You can change your choices at any time by visiting Your Privacy Controls. You can also call Duke Energy Progress at 800.452.2777 to make arrangements through our automated Voice Response Unit (VRU) or, if you prefer, discuss payment arrangements with a representative.

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